Community Support Specialist
Company: VirtualVocations
Location: Lafayette
Posted on: March 22, 2025
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Job Description:
A company is looking for a Community Support Specialist.
Key Responsibilities
Monitor community and social platforms to provide technical support
for users
Moderate and organize the community forum to maintain a healthy
environment
Collaborate with cross-functional teams to report and resolve
technical issues
Required Qualifications
3+ years of experience in a support or community environment for a
technical SaaS product
Familiarity with design processes and tools
Good technical capability with the ability to simplify complex
ideas
A bias towards action and responsiveness
Agile and adaptive attitude suited for a startup culture
Keywords: VirtualVocations, Lafayette , Community Support Specialist, Other , Lafayette, Louisiana
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