Customer Experience Insights Director
Company: VirtualVocations
Location: Baton Rouge
Posted on: January 23, 2025
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Job Description:
A company is looking for a Director of Customer Experience
Insights.
Key Responsibilities
Provide actionable insights by synthesizing research and analysis
with industry expertise
Contribute to the design of qualitative and quantitative research
projects to understand customer needs and trends
Collaborate with cross-functional teams to integrate insights into
strategic planning and execution
Required Qualifications
Bachelor's degree in marketing, business, statistics, or related
field AND 10+ years of relevant experience
OR equivalent experience
2+ years of people management experience
5+ years of business insights experience within B2B SaaS/tech
preferred
Experience working with senior business decision-makers in the
technology category
Keywords: VirtualVocations, Lafayette , Customer Experience Insights Director, Executive , Baton Rouge, Louisiana
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